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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Leslie

October 31, 2024

5  out of  5
rating by Nick Leslie
"Great agent for your insurance needs. Raiven is always so kind and helpful, and always goes above and beyond for customers. Highly recommend!"
We responded:
"Nick, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Kevin"
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Dave Dinsmore

September 28, 2024

5  out of  5
rating by Dave Dinsmore
"I always appreciated from the moment we moved to South Carolina how much Kevin and his team made us feel like family. Yesterday our first disaster struck when Hurricane Helene delivered a tree into our brand new kitchen. It's only been 24 hours but Kevin and the whole State Farm team have delivered by being so responsive and understanding."
We responded:
"Dave, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Kevin"
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Daney Spearman

September 24, 2024

5  out of  5
rating by Daney Spearman
"Connor is absolutely wonderful. He was super nice and helpful with canceling my insurance on my old car and helping me with getting insurance on my new car!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Connor provided you with such great service. We are always here to help in any way that we can! If you need anything else or have questions down the road, just let us know. Enjoy your new car! - Kevin"
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Sourabh Shakya

September 5, 2024

1  out of  5
rating by Sourabh Shakya
"Zero star. I will not recommend. Very impatient. Do not work with customers well to provide competitive quotes."
We responded:
"Thank you for sharing your feedback. I’m sorry to hear that we weren’t able to lower your insurance rates as you had hoped. I want to clarify that insurance rates are determined by the insurance carriers and are influenced by various regulations and factors beyond our control. As agents, we work within these constraints to find the best possible options for our customers. We understand how important it is to find the right coverage at an affordable price, and we genuinely wish we could have met your expectations in this regard. If you have any further questions or if there’s anything more we can do for you, please feel free to reach out to us. - Kevin "
Profile photo of CHarlie Kreski

CHarlie Kreski

August 30, 2024

1  out of  5
rating by CHarlie Kreski
"Horrible customer service. Called 7 times and no body answered or calls back!!"
We responded:
"Charlie, our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. Thank you. - Kevin"
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Regina Mccoy

July 22, 2024

5  out of  5
rating by Regina Mccoy
"Excellent customer service is what I love about this office!!! Conner is awesome!!!"
We responded:
"Regina, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Kevin"
Profile photo of Jerry Stevens

Jerry Stevens

July 1, 2024

5  out of  5
rating by Jerry Stevens
"We just changed home and auto coverage from another company to State Farm. Both Kevin and Connor are extremely helpful and knowledgeable."
We responded:
"Jerry, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Kevin"
Profile photo of Tavia Marez

Tavia Marez

June 3, 2024

5  out of  5
rating by Tavia Marez
"We are looking at moving to the Greenville area and Connor helped us out with a home and auto bundle quote. The whole process was so easy and Connor was able to answer all of our questions!"
We responded:
"Tavia, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Kevin"
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Laura Welsh

June 2, 2024

5  out of  5
rating by Laura Welsh
"Nikki is amazing when I need something she is right there to help"
We responded:
"Laura, Please know that my team and I will always be here to help support your insurance needs. Thank you. - Kevin"
Profile photo of Victor Botteicher

Victor Botteicher

June 1, 2024

5  out of  5
rating by Victor Botteicher
"Very easy experience getting car insurance. Connor was very helpful."
We responded:
"Victor, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Kevin"
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Robbie Leach

June 1, 2024

5  out of  5
rating by Robbie Leach
"Connor made it quick and easy for me to get a renter’s policy for my new apartment. Great rates and great coverage. Highly recommend!!"
We responded:
"Robbie, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Kevin"
Profile photo of Brian Doyle

Brian Doyle

June 1, 2024

5  out of  5
rating by Brian Doyle
"I highly recommend this office, Connor is the best!"
We responded:
"Brian, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Kevin"
Profile photo of Hayden Munn

Hayden Munn

May 31, 2024

5  out of  5
rating by Hayden Munn
"Connor helped me with my car policy and it was so smooth. This State Farm branch is amazing!!"
We responded:
"Hayden, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Kevin"
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Makayla Gardner

May 31, 2024

5  out of  5
rating by Makayla Gardner
"10/10 recommend reaching out to Raiven for your insurance needs!"
We responded:
"Makayla, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Kevin"
Profile photo of Tobi Marez

Tobi Marez

May 31, 2024

5  out of  5
rating by Tobi Marez
"Connor was super friendly and helped us get a lower rate on our car insurance!"
We responded:
"Tobi, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Kevin"
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MajorOpus

May 31, 2024

5  out of  5
rating by MajorOpus
"Raiven is the best ever!"
We responded:
"Hello, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Kevin"
Profile photo of Brittany Hagood

Brittany Hagood

May 31, 2024

5  out of  5
rating by Brittany Hagood
"Connor helped us out so much when we were buying a new car. We got a great rate and it was an easy experience!"
We responded:
"Brittany, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Kevin"
Profile photo of Kate Timms

Kate Timms

November 11, 2023

5  out of  5
rating by Kate Timms
"I’ve had my renters insurance through them for a few years but recently reached out to discuss auto insurance. Nikki was instrumental in making sure I had the coverage I needed and has even saved us money as well! She has also been super responsive and kind throughout the process. Highly recommend!"
We responded:
"Kate, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Kevin "
Profile photo of Kevin Dunn

Kevin Dunn

November 8, 2023

5  out of  5
rating by Kevin Dunn
"Yes my name is Kevin Dunn.....but not THAT Kevin Dunn. You see he is a State Farm Agent, I'm a State Farm Customer. Nothing but good things to say about everyone in the office. Especially Raiven. Great staff.. highly recommend."
We responded:
"Kevin, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Kevin"
Profile photo of Manuel Monge

Manuel Monge

June 29, 2023

1  out of  5
rating by Manuel Monge
"This is the worst place to have insurance first they don’t have no good customer service and every time somebody’s looking for Kevin Dunn he’s never there well, that’s what that did Tell the customers and the girl is in the front office don’t never help my best friend have a hell damage and she is waiting for one month, and Kevin never is in the office or he never have time Come on you guys you working for the people no people work for you everybody pay you they hard-working money and seeing like it all state is so much better I had the same issue issue, and they pay me the same day. You only answer to the good comments. Will see if you answer to this one."
We responded:
"Manuel, we are sorry you feel this way. We would love to help but are not able to find you in our system, so we are not sure what this review is referring too. Please give us a call at your convenience so we can try to help in any way that we can! - Kevin"
Profile photo of Crystal Chang

Crystal Chang

April 18, 2023

5  out of  5
rating by Crystal Chang
"Kevin Dunn has been my agent since I moved to the Upstate 12+ years ago. Not only did they provide me with the best quote, the agent in Kevin's office helped me navigate every step of transferring my out-of-state vehicle and license. He held my hand through each step saying, "Now, after you do this, call me or come in and we'll do the next step together." Even in the most infuriating insurance situations, Kevin has always had a way of assuring me and taking care of everything. I always know that if I need help navigating insurance requirements, stopping by their office always leaves me in a better mood -- because they take care of everything for me. The essay I'm writing is to speak to the level of Kevin, his partner, and his staff -- they have continually exceeded my expectations. Fast forward to now: I had a really fun (insert facetious tone) small business policy issue recently. The management company had implemented a new system for their insurance -- with plenty of return error emails. Raiven wrote my policy and was amazingly patient when I forwarded every error message. Raiven went through everything and rewrote my business policy -- several times, I might add -- to meet the software's every whim. Raiven laughed at my snarky comments of frustration, and came through with each revision by the time I checked my email again. When I was ready to give up, Raiven reassured me as she pressed on to fix my PM's portal's issues. Honestly, she kept me sane throughout this process. This lengthy review is to say: Even if you believe trust is earned, I have over 12 years of experience with Kevin Dunn's office. They say great people attract great people and know how to hold them together. In my 12 years of knowing them, I'd agree. You could not be in better hands."
We responded:
"Crystal, thank you so much for such a positive review. Your kind words about our team and the service we strive to provide are truly heartwarming. My team and I will continue to work hard for you and your business each day. We are so happy that you are part of the State Farm family and we look forward to serving you for years to come! - Kevin"
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Sheryl Mayfield

April 18, 2023

5  out of  5
rating by Sheryl Mayfield
"Raven was an angel had trouble with insurance but she stuck in there with me an got everything right .thank you again for all your help glad to be apart of the family"
We responded:
"Thanks for the review, Sheryl! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by! - Kevin"
Profile photo of Brook Shuler

Brook Shuler

January 18, 2023

5  out of  5
rating by Brook Shuler
"Kevin and Lynn are highly knowledgeable and readily available to answer comprehensive questions involving liability insurance matters. Furthermore, Kevin brings a wealth of experience and insight into investments and long-term planning utilizing a variety of strategies built to an individual’s needs and long term goals."
We responded:
"Brook, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kevin"
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Tim Elder

January 18, 2023

5  out of  5
rating by Tim Elder
"Kevin and his team do a great job explaining how insurance works and making sure your coverage meets your needs."
We responded:
"Tim, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kevin"
Profile photo of Jamie Pattison

Jamie Pattison

January 18, 2023

5  out of  5
rating by Jamie Pattison
"Knowledge and service are exceptional!!!"
We responded:
"Jamie, we appreciate your kindness! Thanks! - Kevin"